If its a reseller account then you wont have server access anyway
Depends on the provider. Some providers grant limited access to the server, but never complete root.
Just curious about reselling - perhaps that's how it stared for all of you as well ....
Anyway if I assume a "typical" small reseller being effectively a one man shop with a bit of advertising.
How busy does it get ? How many new accounts would you be adding a day and how much time do you spend fixing user problems - or is small (one man) reselling just a no go - as soon as you add users you need a full time support team.
Reselling, as well as operating a full-blown hosting provider using your own dedicated hardware, can all be done as a one-man show, if that man knows what he's doing.
Like any business, reselling website hosting services requires quite a bit of work, especially in regards to advertising and promoting your services.
Quite simply,
if you advertise it, they will come.
If you don't, they won't.
The number of monthly signups will depend entirely on how well you promote your services. So, there is no way to determine an accurate daily/monthly signup ratio.
The same applies to the number of monthly support requests you will receive, as that number varies based on how many active clients you have.
Logically, the more clients you have, the more support you'll have to provide. However, there is no solid way to predict this, as it depends entirely on your clients themselves.
One host with 300 clients may receive 10 new tickets every month, while another host with less than 50 clients might get 100 new tickets every month.
Both of these hosts are nearly identical, but the clients themselves are vastly different. If a client is wise, and knows what he is doing, he'll require less support.
Before you start up a reseller hosting business, ask yourself; do you truly want to enter yourself into this market? Are you able to spend hundreds every month to advertise your services?
How much time are you able to dedicate to the management of your business? Do you have any experience with the management of hosting accounts, and can you provide your clients with support if they require it?
Although reselling another providers service is a great and inexpensive way to enter into the hosting industry, make no mistake, you are and will be operating your own hosting business.
You'll have to commit yourself to this business, as if you fail to pay your bills, your customers will be out of a website. Are you able to keep your business going for years to come, even if you do not make an immediate profit?
I personally have a reseller account with HostGator, and use that account to host my main business website and services. For the price I pay, I get 50 GB of disk, 500 GB of bandwidth and a free WHMCS license.
The WHMCS license itself, if ordered directly, is $15 / month. I'm paying $25 for the reseller package.
That's essentially $10 for 50 GB disk and 500 GB bandwidth.