Customer Service and Support Issues

A forum for discussing customer service and support issues from support software to advice about supporting your customers.
P
PerlDesk or EdgePanel for my support desk?
Replies
5
Views
3,200
Francisco
F
fallcreek
Possible security issue in Helpcenter Live!
Replies
6
Views
2,715
imported_Alex
I
fallcreek
Have you done anything stupid lately?
Replies
3
Views
2,621
Decker
Decker
B
What method do your customers use most?
2
Replies
21
Views
5,118
imported_Alex
I
Artashes
What support methods do you offer and what do your customers prefer most?
Replies
11
Views
3,482
ryaneinsites
R
F
Local Phone Numbers?
Replies
1
Views
2,379
imported_HadleyHost
I
I
skype
Replies
5
Views
2,820
Vovex Technology
V
F
Are there any Perldesk Resellers?
Replies
6
Views
2,707
Francisco
F
R
offer phone support?
Replies
11
Views
3,077
imported_HadleyHost
I
B
Do you integrate your scripts with your site design?
Replies
7
Views
2,968
Anjay
A
G
800-number provider
Replies
19
Views
4,510
imported_HadleyHost
I
I
What level of support do you offer customers?
Replies
7
Views
2,785
imported_HadleyHost
I
C
  • Locked
Live Support
Replies
3
Views
2,858
Artashes
Artashes
Enrique
Helpdesk Software List
Replies
19
Views
5,268
hostfriend
H
F
Telephone Support
Replies
17
Views
5,065
cheaphost16
C
R
Windows program for providing live support
Replies
6
Views
2,679
imported_Stephen
I
J
Cpanel ?!?!
Replies
18
Views
4,618
turnkey
turnkey
F
Another Option Besides EdgePanel?
Replies
9
Views
2,938
BVSDaryl
B
F
Different Depts
Replies
5
Views
2,704
BVSDaryl
B
F
Anyone here with Stardevelop Live Help?
Replies
3
Views
2,699
GordyMac
G
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