Your worst experience?

B

Briks

New member
Whats the worst experience you've had with a hosting company? and whats the name of it.. Please state/prove why it was such a bad experience.. and why did u change it? if u did though
 
I dont remember the exact name of the company, I was lost $30 yearly hosting plus domain name. I was only able to access my FTP for 30 days. Company disappared after 30 days. It was a eye-opening experience for me.
 
The worst I ever had with was brinkster.com - I had the $4.95/ month plan. My site was going down all the time, and my web design company was in trouble because of it. Then every time I emailed them, they said the only way for sure that would stop the downtime and the email loss, is to upgrade my plan (the $4.95/ month plan doesn’t even support PHP, MySQL ect.) Then I just got tired of it, and moved on. I went to Integrahost (Kyle Springer, he post on the forum sometimes) - They were much better, in fact, I don’t know why, & I don’t know how, but they inspired me to create my own hosting company.
 
rjnsmiths that's bad. Sachiel you are making me nervous it could happen to me...
try jakowenko.net. they are GOLDEN> a good model for service, support, and no blather sales. i like my paypal invoice that comes, easy payment. click click click. they are changing their name to something else...
never down. NEVER DOWN. nevr long load. never little broke gifs.
use themmmmmmmm
 
The worst I had was about 8 years ago or so when I first started hosting a website. It was with CI Host. I remember that our site would be down a week at a time and I thought this was "normal". They were recommended to us by a pretty large company in Texas so of course I thought they would be the best.

When it came time for me to put up a personal site, I ended up going with Hostway and I was with them for probably 6-8 years.
 
Before I started my hosting company (and the reason I started), I had horrible issues with CI Host. I paid like $500 in fees they couldn't even explain. Still gives me the shivers. Was pleased to see they are struggling.
 
To be honest, I've never really used Shared Hosting. I find it completely useless. Why have shared hosting when you can have a reseller at pretty much the same price?
 
I had a real issue with Integrahost recently. The Support staff are very friendly but unable to actually help anyone. I chose this company because of their Sales staff via a chat box and their 14 day guarantee. I paid instantly by Paypal. The company did everything it could to set me up with a working hosting account, but placed my overly large account on a small and overcrowded server. They then decided to move my account to a new server (which meant more downtime). When they had completed the transfer they had lost half of my files. (This was a substantial amount of information, over a gig's worth). My fourteen day guarantee passed very quickly as we struggled to correct the constant errors that continued to occur. The database would suddenly no longer work. Support were quick to fix it, but couldn't explain why it had happened and why it continued to happen. I was promised an extension of my guarantee time until the account was fully working. Finally, during my third week, I realised they just couldn't get their act together. I applied for a refund based on their promise of an extended guarantee. They informed me it was approved and would take 2 weeks because I had paid by Visa card. I explained I had paid via Paypal and suggested I do a dispute resolution thru Paypal. No response. I contacted them via this support ticket every day for the two weeks and no reply. Whenever I contacted the Live chat, support told me to speak to Kyle and would not help me. They even closed the chat on me. I began to panic because there is only a 45 day window with Paypal to do a dispute resolution. Alex in support told me via live chat that he would personally speak to Kyle and request he respond to my tickets. So I did not submit the Paypal complaint and gave them good faith. They did not reply, and continued to ignore my tickets. The system automatically closes the tickets after 24 hours, so every 24 hours I would be back there, adding to my ticket. Each time they continued to ignore me. Now another 3 weeks have passed. I cannot request a refund from Paypal and I do not know how to maintain my 'pleasantness' when they will not assist me in any way to receive a refund. I have also attempted email (no reply), they have a 1-800 number on their website but I live overseas and cannot use it. When I requested a phone number I could call, I was told they don't do phone support.

MOD EDIT: We do not allow copies of chats here.
 
XeHost.net (NOT me lol....) Site was down every single time. Closed my account cuz the server load on my account was too high (Yeh right simple php/sql scripts)

Inverthost.com Told them to shut down my account. Ignored me. Paypal sends money on it owns (I was on vacation and didnt notice it) Took my money and close down my account. AT LEAST give me another of hosting for the money you took from me.
 
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