WordPress Installation Frustration

Zagor

Zagor

New member
I recently migrated to the newest server with my host, upon my request, because I wanted some new scripts, WordPress being one of them. Now, I know how to install WP manually but why do that if you can do it automatically with a click of a button. For some reason, migration did not go well, and after a week of solving problems with my sites I realized by talking to the support that they don't allow WP installation in the root of the site, apparently for security reasons. I went insane when they told me, all for nothing!!!

And there is nowhere in their manual stating that you can't install WP in the root! >(
 
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If there is an issue with wordpress in the root of a site I’d probably be one of many here to call bluff, I’ve never heard nor seen that as an excuse or reason as id estimate 95% of wordpress users have it installed in the root as well as subdirectories and similar...

Fantastic as well as intstallatron should both allow this as should a manual install.

Not entirely sure on their reasoning however it could relate to server usage? might i hasten to ask the provider?
 
Zagor said:
I recently migrated to the newest server with my host, upon my request, because I wanted some new scripts, WordPress being one of them. Now, I know how to install WP manually but why do that if you can do it automatically with a click of a button. For some reason, migration did not go well, and after a week of solving problems with my sites I realized by talking to the support that they don't allow WP installation in the root of the site, apparently for security reasons. I went insane when they told me, all for nothing!!!

And there is nowhere in their manual stating that you can't install WP in the root! >(
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If your provider is not able to help you with a silly WP installation, then go away to a provider who really cares on your troubles.

Good luck.
 
Sounds like a cop-out by your host unfortunately. There's nothing (from a system level) that would prevent Wordpress in the main directory (I have it installed that way on a dozen sites).

If you install it manually are they not allowing it there either? Maybe they're confused by the 755 permissions that wordpress recommends on the main folder!

May want to do an in-depth look into your host with just how long they've been in business and what kind of support staff they have. There shouldn't be any reason for Wordpress not to install (unless it's system resources, but even then, if it works in a subfolder, it should work in the main).
 
There is no reason why you can't have WP in the root. I have done it a million times and have done it both manually and with the one click option as well. As the others have said, this is just your host being ignorant. If they cannot or will not do something so simple as the WP issue then odds are you are going to have worse issues later on. :(
 
handsonhosting said:
Sounds like a cop-out by your host unfortunately. There's nothing (from a system level) that would prevent Wordpress in the main directory (I have it installed that way on a dozen sites).

If you install it manually are they not allowing it there either? Maybe they're confused by the 755 permissions that wordpress recommends on the main folder!

May want to do an in-depth look into your host with just how long they've been in business and what kind of support staff they have. There shouldn't be any reason for Wordpress not to install (unless it's system resources, but even then, if it works in a subfolder, it should work in the main).
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Oh, they've been in business... ************. I was only surprised that you couldn't do this using their automatic installation. It's not that hard to do it manually, but my migration was at all not necessary!
 
Amazing that their autoinstaller will not install in the ROOT folder. We have two script autoinstallers that we use (Fantastico & Softacilious) and BOTH allow you to install in the root of a site.
 
I would always suggest doing a manual installation anyways. The way wordpress is constantly targeted in a malicious manner, it is best to get the latest version of the software and keep it updated. This is not just for wordpress, but any type of application you plan on putting on your site.
 
I find it odd as well that they would not permit you to install WordPress to the public_html folder (i.e. root). Most WordPress related websites are installed to that directory (or a directory like it).

The permissions required by WordPress should not even be an issue. If they have SuPHP installed, it wouldn't matter anyway. WordPress is fully capable of working with SuPHP and writing to the files it needs to without a concern for security.
 
Manual installs are nice (if you are on top of the versions and keep checking). The advantage with some of the autoinstallers is that they list the version number and will send out an email when a new version is released etc. Helps keep you on your toes.

Wordpress' new version now has update capability directly from their desktop screen, so updates are a breeze, but there's nothing wrong with having a program auto-install it for you too.
 
Zagor said:
Oh, they've been in business... ************. I was only surprised that you couldn't do this using their automatic installation. It's not that hard to do it manually, but my migration was at all not necessary!
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Well. i had a few sites on ************ but was not at all satisfied with their support. Finally, i had to switch to other hosting. If they say they wont do it, trust me they just wont do it no matter what you do.:forK:

I would suggest you to take refund and switch to another host.
 
I would go with the Manual Installations, though Auto also works good. I dont know why always prefer Manual. You have both the options open
 
So did you decide to leave your host? Just to chime in and agree with everyone, the ability to install in the root should be there. I just did it with a site a few days ago. Are you looking at other hosting esrvices?
 
handsonhosting said:
Amazing that their autoinstaller will not install in the ROOT folder. We have two script autoinstallers that we use (Fantastico & Softacilious) and BOTH allow you to install in the root of a site.
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They use some script installer of their own. I don't know why installing inside the root would be an issue at all.

I'm generally satisfied with their service but there is no host that is perfect. I remember my hosting experience with Canaca, if I remember their name correctly... Those were admin horror stories for sure.
 
Yep, could be a limitation of their auto-installer I guess. But even on a manual install it should work.

I hear you on the horror stories, it seems that many people have them. Personally I never had them when it came to hosting. I had great hosts when I was first starting out on the web and the only reason I left was that I went into business for myself and needed dedicated servers at reasonable prices which they couldn't offer at the time.

Fingers crossed for you! Hopefully everything works out the way you need it.
 
handsonhosting said:
Yep, could be a limitation of their auto-installer I guess. But even on a manual install it should work.

I hear you on the horror stories, it seems that many people have them. Personally I never had them when it came to hosting. I had great hosts when I was first starting out on the web and the only reason I left was that I went into business for myself and needed dedicated servers at reasonable prices which they couldn't offer at the time.

Fingers crossed for you! Hopefully everything works out the way you need it.
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Thank you very much, it's appreciated! I used Canaca, I believe it was 7 years ago. I remember a 3-4 days downtime without notification or email servers that skipped delivering emails for more than a week. Such delay in communication was a tough blow for my business. But after that ************ was more than OK, with a few "can-live-with-it" mistakes. I also use HostGator and GoDaddy because I often build more than one site for a certain niche and want some "clear" IPs for interlinking.
 
I guess it's time to change hosts. Again, there's nothing to lose in being cautious with this kind of things.
 
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