RaviAgarwal
New member
Well, I thought it is a situation we as a reseller face in every few days due to many reasons (Natural, Technical etc).
A reseller has least control over servers, also he is under direct contact to clients (if he don't have sub-resellers). Any service outage affects him first and most.
It would be great if we can share some unique ideas/tacts to handle angry customers in this situation.
So how do you handle this ??
A reseller has least control over servers, also he is under direct contact to clients (if he don't have sub-resellers). Any service outage affects him first and most.
It would be great if we can share some unique ideas/tacts to handle angry customers in this situation.
So how do you handle this ??