It's amazing how far cpanel has come -- when I first entered the hosting biz in late 1999/2000, cpanel was FULL of bugs. Seemed to stay that way for a while, but they did get their act together big time. Now I definitely prefer cpanel hands-down for several reasons -- while it still has the occasional bug from time to time, for the most part it's relatively stable (especially if you stick with the STABLE or RELEASE tree). It's also extremely feature-packed and very customizable allowing for pretty easy branding.. Most importantly, though, customers love it -- can't argue with that.