Artashes Administrator Staff member Apr 16, 2003 #1 I was wondering: What was your retention rate of customers in 2002? For example, if you had 50 new customers in 2002 and 45 of them stayed with you, you have a 90% retention rate. (45/50 x 100) Last edited: Apr 21, 2003
I was wondering: What was your retention rate of customers in 2002? For example, if you had 50 new customers in 2002 and 45 of them stayed with you, you have a 90% retention rate. (45/50 x 100)