What is lacking in this industry?

chatterbox

New member
I've seen many threads in here about various aspects of the web hosting industry but not one about what is missing. Can you think of anything that could be addressed that is new and could perhaps be a unique perspective for a web host?
 
There is nothing lacking in general, but individually each company may be lacking in some aspects that they need to realize and rectify.
 
I do have to say there doesn't seem to be anything that people seem to mention as missing when you look at hosting reviews. Its not like you hear over and over how a host would be good if they just did ____. Which is good thing as hopefully it means there is nothing missing from the hosting offered in general.
 
There should be something lacking, but you need to be really experienced to find that lacking. Nothing is perfect if you know everything.
 
missing

I think there is a severe lack of reasonable hosting plans. With all the boys offering unlimited everything, including yahoo, all the servers are overloaded.

There are very few $10 options that are legit because they cannot compete.

In the old days hosts put 30 to 50 websites on a server with very little traffic to each. Now hosts put UNLIMITED sites on the same server and limit you to 3-5% of the cpu at any time with a 30 second time limit for any program.

I have very few useful programs that run in 30 seconds other than basic page delivery. So if I need to format files or update a database that might tie up the cpu for a few minutes, I can't do that on most shared plans.

What about the average guy that has a 10 page HTML only website that just wants it to be up 24-7 with no problems. He is on a server with some young kid uploading every php program he can find and taxing the cpu and slowing down the server.

I think the industry is missing a good plan for those people. The little guy that does not need php, ftp or sql. The guy that does not want to have an apartment next to a bunch of drunk college kids that play devil music all day and have wild parties.

At $10 each, people should be able to share a cheap server with 30 people. $300 per server should be enough, and they should not allow each of the 30 people to have 50 accounts each, php, 100 sql databases, names servers and mail exchange servers all running on the same account.

I signed up for an 1TB hosting plan to try it out. The server load was at 28. I just shook my head and said "what's the point in building here?".
 
And yet when people do have plans with those prices, customers get turned off when they don't see "unlimited" bandwidth or at 50 GB of disk space for $25 a month or lower. I'm a web host, and I know dang well what happens when a server gets overcrowded; but when I went looking for a Windows reseller plan (to have that to offer those few clients who wanted that option), I kept getting turned off by all the bulk offerings that sharply limited the amount of disk space, domains, or databases.

I should ***know*** better, and yet I initially reacted the same way I think customers should not. How's that for thick-headed?
 
what is lacking is when thinking quantity is more important than quality ... :)

Also when a web host can be the real friend for its client.. that will be very good perspective :)
 
I think what is lacking is some kind of oversight or licensing to prevent just any tom, dick, or scamming harry from starting up a hosting business. Otherwise, as its been said I think you have to experience a problem to know what is lacking.
 
Haha! Good point! A major hosting forum was posting demographics showing that 95% of its visitors (or was it members?) were male. "Women powered hosting" could be quite a niche. :P

Being a female web host has its upsides and downsides (as would be expected.) How to publicize it? How to capitalize on it (and should I, even)? Plus, I have no idea what women "expect" from a web host. Women aren't a single type of entity any more than men are. There are plenty of female geeks, just as there are plenty of technologically-challenged males.
 
Right, I honestly don't see what one's gender has to do with web hosting. Would you have exclusively pink CPanels?! I just really think that this is a fairly genderless area of business, and in fact that only web host I personally know is female.
 
Well I can't say that thigns are lacking, but I can say that too many hosting companies try to do too many things. Personally I've been in the business since 1994 and when I started our company it was mandatory that we do one thing and do it well - provide hosting. Hosting is our primary focus, not design, seo work etc etc.

While we do also offer the two other most popular features reqeusted by clients (domains & ssl certificates) these are add-on's and not our primary business.

Finding a true host that does not overload their servers, provides REAL support, and treats customers as people and not dollar figures is something that is hard to find. There's a few of us out there, but people lean toward name brand companies that spend millions in marketing, so they have to make up the money somewhere.

So I don't think it's so much what is lacking, but more of what is oversaturating. Support is a big issue, and so many places continue to go down hill due to lack of inteligent support staff that actually care about their company.
 
Honesty. That is what's missing in this industry. There are thousands of web hosts claiming to provide "unlimited" disk space and bandwidth, something that is impossible to do. There are thousands of them claiming to take daily backups, most of them don't.

Honesty. That is what's missing.
 
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