We are a reseller on the VPS side of things so we have no access to the node, which makes management a bear, especially when someone else on the node is being abusive towards the available resources, or the node is over sold.
As we do not have enough current VPS clients to warrant firing up a dedicated machine to house them, we are kind of stuck. We never have had much interest in VPS' anyways, so it's not like we would be loosing much. Obviously we will still support our current VPS clients and assist them if they choose to upgrade at any time or have troubles, but for taking on new clients, not so much.