Unlimited Policies

SenseiSteve

SenseiSteve

HD Moderator
Staff member
I'm always searching out information on offers of unlimited space and bandwidth and this morning found a provider with a published Unlimited Policy. I was hoping to see some specs, but instead got this,
The Company reserves the right to decide at its own discretion if a client uses server resources properly and therefore has the right to view data stored by a client. Company's decision on the usage of Unlimited Resources Plan will be final.
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Oh well ...
 
To me this reads as a less informative version of that present in the TOS of the hosting company siteground.com (one that sprung to mind) with which they state that you may only have “x amount of music” “x amount of pictures” and so on as such they place limitations on the total size of specific content to ensure that a user within reason cannot use over their “undefined” limit while continually maintaining that their packages are "unlimited"

Very interesting none the less :)
 
Just a variation on the lie.
Since there is no such thing as unlimited bandwidth or disk space, some hosts choose to impose arbitrary limits to somehow justify the lie.

In this case they not only are trying to justify the lie they are giving themselves access to private files which is completely unethical.

Rule Number One:

Always read the TOS before signing up with a host.
 
Blue said:
Just a variation on the lie.
Since there is no such thing as unlimited bandwidth or disk space, some hosts choose to impose arbitrary limits to somehow justify the lie.

In this case they not only are trying to justify the lie they are giving themselves access to private files which is completely unethical.

Rule Number One:

Always read the TOS before signing up with a host.
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Right! Review hosting TOS, and read their client testimonial before you purchase with them.
 
Hm... well I think is users would read TOS, there would be less bad reviews about bluehost, godaddy and etc... :)
 
I would say 90% of clients dont read TOS. They just click the box and click next. Most people don't even use 100MB of space unless they are keeping email on the server, however most will go with an unlimited plan over a 5,000 or 10,000 plan just because it looks better.
 
And if most customers did read them they probably wouldn't understand (written that way on purpose)

ALL unlimited or very high space/bandwidth plans have always had this. You can't give someone an entire hard disk (say 750GB) and 2,000GB transfer for $5-$7... the same as unlimited really... I guess there should be a category called "unrealistic" hosting. But as people challenge some of the old TOS policies of these companies they are having to find more things they can cut you "back or off" on since we all know they can't really deliver those numbers.

While most people won't use 50GB of disk or 100GB transfer for a large busy site (our average is well less than 10GB and 50GB w/all customers averages together) so the unlimited or big numbers seem like they are getting a great deal but a few people really want to use it...and they can't allow that so the TOS has to be able to shut down or throttle or otherwise limit them... I like to ask "if unlimited was true, why don't people like Amazon-eBay, Yahoo or such use it instead of having all those big datacenters?"

They will just keep re-writing these things as needed... someday maybe someone will file a class action suit against some of these people but the "class" is spread across too many providers and finding other people who got burned or "taken" to start the "class" is too hard so it probably will just continue.
 
Just read some more Terms and Conditions today - this particular provider spelled out unlimited as common small and medium corporate accounts - no audio or video. What's common to them - your guess is as good as mine.
 
Most of the cheap hosting providers are bold in step forward with these unlimited offers because 98% of the clients don't need that much resources anyway.
 
Can't believe that clause; that's very bizarre. But I guess that unlimited hosts will keep putting in more and more silly clauses to protect against their marketing lie/gimmick.
 
Unlimited does not exist. I had Hostgator a long time ago with an "unlimited plan" I check it out, and it showed I had 1.2TB to play with, and that they would increase it if needed. So unlimited just means if you use what they got set aside for you they will give you more (If its in their TOS.)
 
I am not sure if its just a normal Monday and I am in a funk mood, but that TOS kind of scares me. Not that I would ever use them, but I wonder how many people do and how many regret it after. Take about crazy words, a twist on things, and not even caring - at least you can say that place is ballsy.
 
And this is one reason why we see so many OPs starting threads complaining of being terminated by their provider ... thinking that unlimited really means unlimited. And to make it worse, most of them don't perform regular remote backups, and lose all their data.
 
I had Hostgator a long time ago with an "unlimited plan" I check it out, and it showed I had 1.2TB to play with, and that they would increase it if needed.
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I don't recall Hostgator ever having a policy of that kind, though it may have been there during the transition to "unlimited". I have no limit mentioned on disk space/data transfer in the control panel. There is however a 250000 inodes limit, a CPU and a memory usage meters.
 
ldcdc said:
I don't recall Hostgator ever having a policy of that kind, though it may have been there during the transition to "unlimited". I have no limit mentioned on disk space/data transfer in the control panel. There is however a 250000 inodes limit, a CPU and a memory usage meters.
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Which brings up a great point. How many prospects or guests on forums even know what an inode is?
50,000 inodes limit
The 50000 inode limit is now increased to 100000.

What is a 100,000 inodes limit?
It means, shared and reseller servers only allow 100,000 files per cPanel.

You may slightly exceed this limit, but then we will not continue to create automatic backups.

It will be a violation if you continuously publish and delete large numbers of files, like 10,000 at a time.

It will be a violation if you are in excess of 250,000 files. Please refer to section 7b) of our Terms of Service.
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I think that people very rarely actually look at the TOS for products that they purchase. It is scary when you think about how often people don't read those things. I'll make sure to look at mine!
 
Since the hosting provider offers the unlimited hosting plan, the hosting provider will normally state clearly with the term and condition whereas the hosting provider will not backup the file once the user exceed huge amount of webfiles. In addition, the hosting provider also states that if the user hosting account overload the server, the hosting provider has a right to warn and suspend the user hosting account. Read carefully on the unlimited hosting plan T&C in order to avoid any arguments.
 
Since the hosting provider offers the unlimited hosting plan, the hosting provider will normally state clearly with the term and condition
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I'm not seeing a lot of clear policies in most of their TOS. More often than not, it's some mysterious value of allocated resource.
 
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