ServerMatrix servers

EvilHaider

New member
OK, It's time for me to solicit some advise from the seasoned hosting pros.

I'm currently using a Reseller account to host a couple of my own websites and a couple of websites for my web design clients. I have plans to build a few more websites in the coming months. I noticed on WHT that ServerMatrix is offering 1.7 Ghz Celeron server's for $59/month (plus $20/month for Cpanel) and am seriously considering this. I don't know much Linux and I see that these servers come with their Silver Management plan. My question is, is that enough management for the server for a newbie? Or is it a bad idea to rely simply on that?

I only have a couple of clients for hosting right now and will add one more soon and I'll be making about $40/month from them. So I'm halfway to breaking even on my monthly hosting bills if I go with the server. I was thinking of selling just a couple of reseller plans to experienced resellers to cover the rest of the cost.

I'd like to hear thoughts on this , especially from those that have used ServerMatrix before (and still use it). I'll probably pick you brain a bit after that too :D ... thanks!
 
EH, I would say to stick with the reseller plan for now. Any managed dedicated solution, especially something under $200 would not be fully managed and unless you are very familiar, not only with linux, but any other related software, you could really harm your business.
You may consider finding someone you could partner with who is proficient in the technical aspects of running the server and learn as you go.
 
I have looked at them in the past but the prices seemed out of line.
I have seen a lot of recommendations for ServInt but I have no personal experience.
 
I checked them out...doesn't seem like its worth it...just a little more space for a lot more money (compared to reseller account)...the upside would be that I have root access to learn how to do certain server management tasks and its completely managed so if i mess something up...there's someone to help me :)
 
Regardless of who one gets a Dedicated Server from and whether it is Managed or not, there is the fact that running a Server requires certain basic knowledge, by the person who responsible for it. Knowing how do things yourself is always to your benefit -- faster too.

The basics would include things like; familiarity with working in Shell, restarting or stopping Services, making changes to the httpd.conf file, minor troubleshooting, etc. It goes without saying that the time required for operating & maintaining a Server will increase whatever workload one currently has. There is also the time required for learning -- there are always new things to learn and understand.

Responsibility is the big thing. A good ServerAdmin will always keep this thought in the back of their mind:

If I make a change and it screws up the Server, how long will take to fix it?

If the ServerAdmin cannot fix it, they go to their DC for help. That alone means it's going to take longer and there may be an additional cost involved. Money will not be an option either, because a Server that is down needs to be brought back up ASAP. If one is responsible about operating their own Server, they make sure they either have the time & knowledge to do it themselves, the money to pay someone else for it, or both.

I'm not trying to scare anyone away from running their own Server, just pointing out a few basics that need to be considered beforehand. ;)
 
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I've used SSH several times. Many of the programs I submit for my coursework have to be done on the University's unix server, so I have to do my programming on there. :)
 
i thought a fully managed server meaning they managed everything from A-Z. All you have to do is to set up/delete accounts, etc. Please enlighten me on this managed server subject.
 
SM is a great company however I would call them semi-managed. You will still need to secure your server and know what to monitor and how often. Now with cheap server you can pick you up a server admin and still be set at a good price. If your worried about SM itself great company and people working there. 2 ring NOC is awesome ticket is a tad slow sometimes.

And for AsianChic just do a simple websearch for linux commands you will get allot of info.
 
MOD NOTE: Advertising in this forum is prohibited. You were warned once already.

If anyone is interested. There is a Server Matrix review on our new forums.

http://www.********.com/showthread.php?threadid=4
 
ServerMatrix is a good start if you want to try learning dedicated servers, but make sure you read up on articles from other peoples
 

EvilHaider, it probably wouldn't be best to get a server now, especially if you don't have the knowhow of running one.

It'd be best if you did as Jimsmith said, and get a cheap server from ServerMatrix (or even Nocster) and then simply learn yourself and use that as a testing server. I've heard of a few companies whom do that in the United Kingdom. They have servers and all you do on them is simply learn how to use Linux and so on and manage the server, the prices are very cheap, but also so is the amount of bandwidth. But then again it'd be bandwidth from the UK which is a lot more expensive than bandwidth from the USA.


I think your best bet may be to stick with a reseller account now, and simply get a cheap small ded server, cheap as possible, and learn how to admin the server and so on. This'd help a lot for the future too.

I'll try to look around for those UK companies if you want. ;)
 
nukehelpers said:
SM is a great company however I would call them semi-managed. You will still need to secure your server and know what to monitor and how often. Now with cheap server you can pick you up a server admin and still be set at a good price. If your worried about SM itself great company and people working there. 2 ring NOC is awesome ticket is a tad slow sometimes.

And for AsianChic just do a simple websearch for linux commands you will get allot of info.

Thanks for the kind words Nukehelpers. We are working on our ticket time, as well as every aspect of what we can offer our customers. I would echo some of the comments here by stating that if you are "in the market" for a dedicated server, it might be a good idea to start off with a lower end less expensive server in order to test it out. Servermatrix does offer several helpful tools for administering to a server including tutorials, and a wealth of knowledge in our forums.
 
I've been on SM for a year, but now i'm going to change. I'm seeking another company.
If there isn't any problem all things are right, but when you need his support team, take it easy. We have trouble tickets unreply for more than 5 hours.
In this year we have a misteriously broken HD, and a compromissed server (hacker).
 
Keep in mind that if you lease a server from ServerMatrix that by default you are managing the server unless you buy one of the better support plans. If your server got hacked and you are the admin ...

I am with SM since July and have been pretty satisfied with support and price. No complains yet.

Christoph
 
The main problem for us in SM is support team, we are waiting just now for a unreply ticket from 20 hs. ago.

I told you we have 3 dedicated servers (for 1 year or more), if things are right, allthings go perfectly, but when you have problems and you need really a good support team ... you haven't.

Have you got any important problem?
 
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I can honestly say stay away from dedicated servers if you have no experience with them! Your best bet would be to stick with your reseller. Now you could prepare yourself by stoping over at the fedora download site (http://fedora.redhat.com/download/) and grabing yourself a copy of fedora.... then install it on a partiton of your machine! Play with it (CONSOLE ONLY) until you learn it like the back of you hand! If you have the extra money you could even pick up a VDS (Virtual Dedicated Server)
 
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