(a) < 1.00
(b) < 3.00
(c) > 3.00
Although this is a very good RoT (Rule of Thumb) to go by, other factors can make a difference as well. The load "average" plus the time at that load, is what really makes a difference. Some functions pump the load up to a 7 or even higher, but since it's only there for a few minutes it's not a problem.
Use top -ci to see what is actually going on and what is using resources, without all the other clutter normally shown by top. And always trust "top" over what a Control Panel may show for the same type information. WHM is really bad at showing outragous amounts of Server resources being used when in fact, they are not.