Quality 24/7 Cpanel Dedicated Tech Support for just $2500/month

S

sanjithckin

New member
Quality 24/7 Cpanel Dedicated Tech Support for just $2500/month

In this plan Qubbes Pvt Ltd provide 3 techs who will be working for your company in each shifts(Morning,Afternoon and Night ). On their leave or off we will provide you with a backup tech who will replace them on those days to make sure that you get 24/7 service.

The benefit here is that
* You are getting 24/7 dedicated support for just $2500/month
* Free one weeks support
* 30 days Money back if you didn't like the support
* Direct contact with the techs through chats ids in yahoo,Aim,msn
* Equivalent of an Inhouse team
* Techs with good English Knowledge
* Experienced techs working for you in each shifts

More....

To know more. Please email pm@qubbes.com.

-----------------------------
Sanjith
Project Manager
Qubbes Technolgies Pvt Ltd
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Sanjith,

I don't think you're going to be selling any at that price. $2500/mo. is really expensive. If you look at other management companies they generally only charge a few hundred or less per month. Touchsupport.com gives you full server management for $99.95/mo and has all America-based employees.
 
NSWKim said:
Sanjith,

I don't think you're going to be selling any at that price. $2500/mo. is really expensive. If you look at other management companies they generally only charge a few hundred or less per month. Touchsupport.com gives you full server management for $99.95/mo and has all America-based employees.
Click to expand...

Hi,

Thank you for your reply on my post.But i think that you have got mistaken.Here my company is providing 3 main dedicated tech and 2 backup techs for just $2500/month . We are providing a team of 5 member to ensure 24/7 . So that when a tech is on leave/off the backup tech will handle the support and ensure 24/7 . I am providing you dedicated 24/7 team at $2500/- just because we are having a "Customer Drive Offer" from July 15th to Aug 15th . Our normal rate for 24/7 dedicated support team is $5000/month but as a part of our offer we are offering more than 50% discount.

We also offer 2 weeks Free trial to get a feel about our support Quality.
If you want to know more about our offers please send me an email.

----------------------------
Sanjith
Project Manager
Qubbes Technolgies Pvt Ltd
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Kim, you get what you pay for.
When you pay $100/month for tech support you generally get $100 worth.

If you have a mission critical server then you should be willing to pay for it. $2500 a month does not even cover the salary on ONE decent technician.
 
Blue,

You must have not worked with touchsupport.com before. We used them on a server administration project and even if that is a shared admin services and we used them for a project I can tell the difference from our inhouse and touchsupport.com. I have seen the $29.00/month one as well and Touch Support, LLC has any server management company beat.
 
HI All,

Let me explain. In today's market there are 2 ways of providing tech support. One is Shared support and other is Dedicated Tech support. Now let me explain whats a shared support. In shared support you (Our client) will be assigned to a team where the team members will be taking care of other clients as well. Yes, price in the shared plans are much cheaper. In shared plan we assure 1 hours response and 8 hours resolution.In share support we do not allow our clients to send across installations request,account migration request,Security issues etc. In shared support we only handle regular support issues . For example, My site is not working , Not able to send emails etc.

In dedicated Tech support we are providing a Experienced Tech and this tech only will be working for your company. He will be equivalent to your inhouse tech. So in this plan you can have him take care of your Live chat, Software installation or upgrade,Kernel compilation, Account migration etc. In our 24/7 team you are getting such 3 Main dedicated tech who only works for your company. Then you also get backup when your main tech is on leave or holiday. Currently we are offering this plan at much cheaper price as a part of our Customer Drive . We are offering 50% discount in Dedicated 24/7 team.

Here are the plans which my company offers to our clients both shared or Dedicated
In Technical Service we offer 3 main plans like Server management and Security , helpdesk management ,Dedicated tech 180hours. In Server Management and Security plan our engineers will Analyze the server and fix the issues in a proactive manner. That's the major Benefit of this plan.This plan includes services like Server Audit and Server Hardening. Here you are buying a 10hours of service for $99/month . For extra 10hours you just need to pay $50/month. In helpDesk management (24/7 service )my team will take care of the issues which comes to your support queue in your helpdesk 24/7. Here we charge $2.5 per tickets ( Ticket shall not include works like software installations,software upgrades,account migration and other complicated works) and you need to buy a pack for 30 tickets minimum. The rates are like For 30 tickets $75/month,For 50 Tickets $125/month ,For 100 tickets $200/month. Dedicated tech is our best plan .Its a plan for larger hosting companies where the companies get the service from an experienced tech at $6/hour. This is the best plan for larger companies in which the tech will only work for that particularly company. Check out our Customer Drive offer during the month of July 15th to Aug 15th.

Engineering Service (All are 24/7 Service )
(a) Server Management and Security( $99/month for 10hours/month)
(b) HelpDesk Management ( $2.5 per tickets )
(c) Dedicated Tech ( $6/hour)

Important Notice as a part of our Customer Drive Offer

Currently we are conducting a "Customer Drive" as a part of our customer
expansion plans from July 15th to Aug 15th and during this period we provide
our dedicated tech at more than 50% reduction ie we only charge $2500/month for providing 3 main dedicated techs and 2 backup techs to handle your companies support issues 24/7.

We offer 2 weeks free trial for our Dedicated Tech/ Developer plans.This is a
part of our client base expansion plans .


Please let me know if you are interested. If you are really looking
to outsource your support then contact me at sanjithckin@gmail.com or
pm@qubbes.com

Looking forward for a positive reply from you.

Regards
-----------------------------
Sanjith
Qubbes Pvt Ltd,Cochin,India
pm@qubbes.com
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