OSticket

[turnkey]

Anybody using it? I started testing it today and what a nice program. I got it to work now when a user sends a email a ticket is automatically created and there is support to incorperate it into ModernBill so that is even better. Still playing with it but so far it does everything I want!

 

[m0h]

didn't hear about it be4! Where can I find it?

 

[turnkey]

http://www.osticket.com/server/

And it intergrates with ModernBill

 

[m0h]

Thanx alot I'll install it tonight & I'll let you know did it go

 

[turnkey]

I think this one will be added to The Source Matrix tonight. Such a nice program and very easy to setup and use besides me trying to get IMAP working on RHEL 3 but that was another story. Got it working finally.

 

[m0h]

In this case I'll wait till u add it then install The Source Matrix and install it from there

 

[turnkey]

Actually, you can install TSM now. All scripts are now treated as add-ons. So when I add this script tonight it will not be in the main download but in the add-on section.

This will be a public add-on BTW.

 

[turnkey]

Ok, I got OS Ticket working in TSM. Will make a download build tonight.

 

[m0h]

Great!
And its a cleaver idea to treat scripts as add-ons

 

[turnkey]

Ok, OS Ticket is now available for TSM. To install this please visit http://www.thesourcematrix.com and click on Download. OS Ticket is in the Matrix 1.2 / Public Add-on's section.

Enjoy