need help here, new reseller

yuckz

New member
hi,
im new hosting reseller,
i got my whm account and own nameserver,
i created a new hosting account on whm
and when my customers set servername on it's domain, it state that "Nameserver ns1.mydomain.com doesn't exists in the registry"
why this happen?
please do tell me, new reseller here.
thanks in advance.
 
yuckz said:
hi,
im new hosting reseller,
i got my whm account and own nameserver,
i created a new hosting account on whm
and when my customers set servername on it's domain, it state that "Nameserver ns1.mydomain.com doesn't exists in the registry"
why this happen?
please do tell me, new reseller here.
thanks in advance.

Did you go to your registrar and register them?
 
1. Point your web browser to http://www.godaddy.com/.

Logging into your account

2. Log into your account by clicking on the "My Account" link located just below the menubar of the webpage. If you don't have an account yet, you will have to create one.

3. Enter your login name or customer number in the entry box labelled "Login Name or Customer Number".

4. Enter your password in the "Password" entry box located below the "Login Name" entry box.

5. Click on the "LOGIN" button located below the "Password" entry box.

Choosing a domain

6. Good! Now that you have logged into your account, select the "Manage Domains" menu item from the "Domain Names" drop down menu located on the left side of the webpage.

7. Below the "Domains Names" menu, select the domain for which you will be creating nameservers. If you do not have any domains, you will have to register one. For example, awebsite.com.

Creating the first nameserver

8. In the bottom right hand corner of the webpage (you may have to scroll down), expand the "Domain Host Summary" box by clicking on the "+" icon.

9. Click on the "Click here to see details or to modify" link below to begin creating the your nameservers.

10. On the right side of the webpage, enter the host name of your first name server in the entry box labelled "Host". The most common names are "ns1" or "dns1". For example, ns1.awebsite.com or dns1.awebsite.com.

11. Just below, add the IP of the nameserver in the "IP Address" entry boxes. For example, 128.98.34.112.

12. Now create the nameserver by clicking on "Add New Host".

Creating the second nameserver

13. You will need to create at least 2 nameservers. To create a second nameserver, repeat steps 10 to 12. Common practice dictates that the second nameserver will be named "ns2" or "dns2". For example, ns2.awebsite.com or dns2.awebsite.com.

14. By convention, the last part of the ip address of the second nameserver will be incremented by 1. For example, 128.98.34.113.

15. At this point you could add additional nameservers but it is not required. To save your nameservers, click on "Save Changes".

Final thoughts

16. Excellent! You have successfully created private nameservers at GoDaddy.com! Remember that your changes may take up to 72 hours to take effect (propagate).


This should help you...
 
There are many ways to see if it's propagate

1. do a whois at godady
there system should pick it up ASAP. --> I think ( We don't uses godaddy )

2. goto http://www.dnsstuff.com/ and trace route.

3. Which I also recommend is a whois on http://www.internic.com/whois.html as if its working there it 100% propagated.

Also if your host gave you Dedicated IP's make sure they setup Reverse DNS lookup or your mail could fail. This is very important, if they did not give you dedicated IP's then make sure that they shared name server system have something there.

Also check the spam system there to see if the IP's are listed in any spam systems.
 
Must be sleepy, long day/night :crash:

What I mean is goto http://www.dnsstuff.com/ and do a Reverse DNS lookup using the IP's.

If they gave you dedicated IP's for name servers ( not shared name servers ) then you will see error as you must contact your host and tell them you need Reverse DNS lookup on your IP's.

If you get any error other then, if you have dedicated IP's open a ticket to your host and ask them about it.

I hope this make sense... :smilie3:
 
yuckz said:
it gave this error.

I really can tell with just that error, do you have dedicated IP.

If you want PM me your URL for the name server and I can check what error and how you more information on what the error means.
 
Well done RobM! We need more members like you, that really take the time to help a fellow member. :agree:
 
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