hosting uptime

It is possible.

we have a server that has been up since Oct. 2009, yes we have rebooted this server a few times, but the server has had no downtime.
 
If a server has been rebooted, then no, it's not classed as 100% uptime. 100% uptime means that power, connectivity and it being accessible 100% of the time, is 100% uptime.

I can't say whether 100% uptime is possible or not. My main concern over companies that mention 100% uptime is... How are they implementing upgrades and software patches such as security enhancements and such? Other than using KSplice, which only helped with Kernel patches, but kernels aren't the only aspect of a server that needs to be updated.
 
StreetVPS said:
If a server has been rebooted, then no, it's not classed as 100% uptime. 100% uptime means that power, connectivity and it being accessible 100% of the time, is 100% uptime.
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wrong.

it is classed as 100% uptime if their is NO recordable downtime, a reboot is an instant action and is NOT recorded as downtime.

you can apply patches etc. without any recordable downtime.
 
If you can find me any kind of technology (That reboots) that can reboot instantly then I'll agree with you :).

Reboots, take time to shutdown and boot back up. A server can generally be offline to customers for 15 minutes on a reboot.
 
StreetVPS said:
If you can find me any kind of technology (That reboots) that can reboot instantly then I'll agree with you :).

Reboots, take time to shutdown and boot back up. A server can generally be offline to customers for 15 minutes on a reboot.
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the server i have had up since 2009 can reboot without any recordable downtime.

but i have never advertised 100% uptime on any of my sites
 
I wasn't saying you had advertised 100% uptime, I was talking about a vast majority of the hosting industry :).

We all have opinions on downtime and such but I can guarantee you that any kind of service interruption whether it be an issue with network, power or reboots, it is indeed recorded downtime. If you have your server connected to a monitoring system via IPMI and you reboot the server, it will definitely record the server itself as being down for a split second, web services such as http, mail, ftp, dns will go down momentarily after initiating the reboot command.

It's the same scenario if you were to use a monitoring service such as Pingdom say on a PING stat every 5 minutes. When you reboot the server, it releases the network interface i.e. eth0 and as soon as that happens, Pingdom, will record that as the server being down.
 
StreetVPS said:
I wasn't saying you had advertised 100% uptime, I was talking about a vast majority of the hosting industry :).

We all have opinions on downtime and such but I can guarantee you that any kind of service interruption whether it be an issue with network, power or reboots, it is indeed recorded downtime. If you have your server connected to a monitoring system via IPMI and you reboot the server, it will definitely record the server itself as being down for a split second, web services such as http, mail, ftp, dns will go down momentarily after initiating the reboot command.

It's the same scenario if you were to use a monitoring service such as Pingdom say on a PING stat every 5 minutes. When you reboot the server, it releases the network interface i.e. eth0 and as soon as that happens, Pingdom, will record that as the server being down.
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well as i use Pingdom and a couple more monitoring services which i have used in my 11 years as a web host and the server still shows 100% uptime why should i take advice from someone that seems to just started (http://whois.domaintools.com/streetvps.com) not even 2 months ago
 
Dates on WHOIS and actual experience are irrelevant. I've been in the hosting industry near on 8 years. I have no doubt in you being in the industry for 11 years but you seriously need to rethink your approach to this thread and downtime as a whole. You haven't exactly made your 11 years experience realistic.

I could attach a server to Pingdom right now and go reboot it and I'll also lay money on the table that it'll report the server as down. That's if you have it check the server every minute or maybe even 5 minutes.
 
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StreetVPS said:
Dates on WHOIS and actual experience are irrelevant. I've been in the hosting industry near on 8 years. I have no doubt in you being in the industry for 11 years but you seriously need to rethink your approach to this thread and downtime as a whole. You haven't exactly made your 11 years experience realistic.

I could attach a server to Pingdom right now and go reboot it and I'll also lay money on the table that it'll report the server as down. That's if you have it check the server every minute or maybe even 5 minutes.
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my servers are checked every minute using

Pingdom
site24x7
host tracker

and reboots DO NOT register as downtime
 
it is very u8nliklely to get false readings from 1 minute monitoring. i will now inform

Pingdom
site24x7
host tracker

that they dont know their business and that they must contact a company that has ONLY traded less than 2 months and without a website to find out how to run their services.
 
Any server that's been rebooted and doesn't have a mirrored backup server to keep the site live while the other is down would be considered downtime to the client. Yes, your software or 3rd party company might not track that as downtime but it's not about what the logs or reports say it's about what the client was expecting from you as a provider.

Thanks,
Logan Falletta
 
Thank you for your input Aim2Colo, finally, someone with some sense.

@easyhostmedia, stop it with the small fry jokes, this is my new venture after working in the hosting industry for 8 years. I know what I'm talking about and I've just been backed up with what I'm saying too.

Another bit of proof.

Type "w" or "uptime" on a UNIX command line of a server and it will print the servers uptime. Reboot and then do the same again. It will show no less than 5 minutes uptime.
 
StreetVPS said:
Thank you for your input Aim2Colo, finally, someone with some sense.

@easyhostmedia, stop it with the small fry jokes, this is my new venture after working in the hosting industry for 8 years. I know what I'm talking about and I've just been backed up with what I'm saying too.

Another bit of proof.

Type "w" or "uptime" on a UNIX command line of a server and it will print the servers uptime. Reboot and then do the same again. It will show no less than 5 minutes uptime.
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i have 3 servers

one has been up and shows uptime as 100% since Oct. 2009
one shows uptime as 99.3%
one shows 99.7%

Type "w" or "uptime" only displays the amount of days since last reboot

[root@mars /]# uptime
22:16:46 up 148 days, 22:02, 0 users, load average: 0.00, 0.00, 0.00

[root@mars /]# w
22:17:09 up 148 days, 22:03, 0 users, load average: 0.00, 0.00, 0.00
USER TTY FROM LOGIN@ IDLE JCPU PCPU WHAT

so this just shows you dont know what you are taking about
 
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I personally do not believe it is possible to get 100% uptime. As others have stated, at some point you have GOT to install updates. Running an unpatched, unupdated machine poses a huge risk to you as a company as to the clients.

We personally use pingdom for our monitoring and I can assure you, even with 1 minute checks (which we have on one of our machines) it still picks up on the downtime we have when apply updates/patches.

I personally would be Leary of any host that advertises 100% uptime. It goes along with the gimmick of unlimited hosting package resources.
 
agentblack said:
I personally do not believe it is possible to get 100% uptime. As others have stated, at some point you have GOT to install updates. Running an unpatched, unupdated machine poses a huge risk to you as a company as to the clients.

We personally use pingdom for our monitoring and I can assure you, even with 1 minute checks (which we have on one of our machines) it still picks up on the downtime we have when apply updates/patches.

I personally would be Leary of any host that advertises 100% uptime. It goes along with the gimmick of unlimited hosting package resources.
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i have never advertised 100% uptime and my machine is updated on a regular basis.

the 3 monitoring services i use never report any downtime during these updates on any reboots. the server does not house any clients, it is used to run a piece of software that is used to link to clients websites for my niche service to run
 
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Hopefully one day he'll understand! :)

As for the digs at me only having my domain/company registered for 2 months and you boasting industry experience for 11 years, well I thought I'd get a dig in too...

Not one of your signature companies has been registered for not more than 3 years, I even checked your "The Easyhost Media Group" domain and that too has only been registered for 3 years.

How can you sit there and say I'm inexperienced because my domain has only been registered for 2 months and yours have only been registered for 3 years yet you boast 11 years industry experience and don't understand the meaning of downtime or 100% uptime.

:uhh: :confused:
 
StreetVPS said:
Hopefully one day he'll understand! :)

As for the digs at me only having my domain/company registered for 2 months and you boasting industry experience for 11 years, well I thought I'd get a dig in too...

Not one of your signature companies has been registered for not more than 3 years, I even checked your "The Easyhost Media Group" domain and that too has only been registered for 3 years.

How can you sit there and say I'm inexperienced because my domain has only been registered for 2 months and yours have only been registered for 3 years yet you boast 11 years industry experience and don't understand the meaning of downtime or 100% uptime.

:uhh: :confused:
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LEARN TO READ

http://niceday-hosting.co.uk/about.html

i will now inform all my monitoring companies and datacenter that users of HD know more than them.
 
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