HelpDesk

[wsac]

Which one you like better & why you like that one.

 

[imported_Andrew]

Im not sure which 1 I like better, but we use the one that comes integrated with hpshere.

 

[BlackStorm]

I like perldesk most.
Easy to use for support reps and customers, not too expensive, not overloaded with features you dont need.
Exactly what I want really

 

[GordyMac]

I just bought ClientExec, full licnese, I really like it, it is excellent.

 

[getyourbanners]

I like perldesk it easy then other script I try some of the other i dont like it

 

[wsac]

I guess they alot HT user do use Help Desk

 

[BlackStorm]

I know a few use their own methods instead of a coded help desk, is that what you do Jose?

If anyone does just select "Other" in the poll and include in a post what you do instead

 

[wsac]

no I use Perldesk

 

[FastNetServers]

Currently I use EdgePanel...it is an awesome helpdesk system with LIVE CHAT as well so you could chat with your customers if you have a quick question.