Do you think its better focusing on reseller accounts?
Do you give a lot less support for each account because the reseller can deal with most issues, unless server related, or do you find you still get a lot of support requests which are just forwarded by the reseller from their shared accounts?
A lot of hosting companies are turning more to reseller accounts now and a lot are also setting up because I think there has been a bit of a boom in reseller hosting with so many people buying reseller accounts to setup their own small hosting business or people wanting to put all their accounts under the one