If you say so...
) If you properly registered than you need the a) point your domain name, b) use the login information provided by DizzyHosting and use the CPanel Port number on the DizzyHosting Site.
2) Email and Live Support *ARE* active, Email is reserved for clients meaning if you talking about issues dont email it directly to the "home" address of the Owner, use the Tech Support Email, Live Supports on at least 11 hours however we dont have all the time in the world to keep it open for one whole session.
I'm really unlucky then, right ?
3) If your Tech Support isn't being answered it could be because you a) sent it to another department, b) start spamming the email, c) uploaded threats VIA email.
Here are the two emails I sent, with a lot of hate in it :
Date: Wed, 21 May 2003 13:17:40 -0400
To:
support@dizzyhosting.com
From: Florent Guilbert s
subject: Need Help : Wrong Address
Hi William,
I just ordered a basic plan on DizzyHosting.
Everything worked fine until I received the confirmation email, including this passage :
>Access your Site
>To access your site before the domain name completes propogation
>you can go to the URL below to view your site.
http://http://IP/~recipema/
I'm not a big IT specialist but the URL provided is really weird, isn't it ?
And I'd like to begin transfering my pages quickly, so if you can help me out, I'd greatly appreciate it.
Regards,
Florent Guilbert
Date: Thu, 29 May 2003 14:21:40 -0400
To:
william@dizzyhosting.com,billing@dizzyhosting.com,tech@dizzyhosting.com
From: Florent Guilbert
Subject: Response needed
Hi,
I haven't received any news from you since I've subscribed to your basic plan and since my last email.
Last disappointment, I have no username working since the beginning of the week.
Well, compared to what is written on your website concerning your excellence in support, it's a kind of shame, isn't it ?
So I just can do nothing.
But I've seen that my credit card was properly charged though.
Anyway, here's the deal, if I have no news by the end of the week, I'll ask you to refund me my money, I'm sure it won't be a problem, because from Pennsylvania to Connecticut, there's no problem for you to make a payment on an american account, right ?
I'll provide you the information if necessary.
Florent Guilbert
As advised by various other people, I believe your Gotme (judging by GoMenS, and the obvious style of writting.) From other people who have purchased Hosting, specifically ShadowGelert, you
A) Upload threats
B) Have disregarded the limits when you worked at sites
C) Attempted to steal Layouts from PZN-Designs by asking to see a layout in its works.
D) Spammed, uploaded Viruses.
E) Sent hate letters VIA email.
Our records state that the last subscriber was Robot Draik, thus making your assumptions of DizzyHosting Incorrect. Before you "impersonate" the owner, they registered 3 weeks ago making you a known imposter.
Here's an email sent by the robot for my order confirmation :
Date: Wed, 21 May 2003 11:41:57 -0500
From:
Vanillacocoa13@aol.com
Subject: Your Order With Dizzyhosting
To:
X-AntiAbuse: This header was added to track abuse,
please include it with any abuse report
X-AntiAbuse: Primary Hostname - betty.doublehost.net
X-AntiAbuse: Original Domain - optonline.net
X-AntiAbuse: Originator/Caller UID/GID - [32012 513] / [32012 513]
X-AntiAbuse: Sender Address Domain - betty.doublehost.net
Original-recipient: rfc822;florentg@optonline.net
X-SpamPal: PASS
Dear Florent
Thank you for placing an order for a hosting account with us. Your
account has been activated on our system and the details are below.
Username..: XXXXXXX
Password..: XXXXXXX
Domain....: recipemania.net
Package...: dizzyhos_Basic
Access your Site
To access your site before the domain name completes propogation
you can go to the URL below to view your site.
http://http://IP/~recipema/
Control Panel
To login to your control panel please go to the URL below, you
can use the username/password above.
http://recipemania.net/cpanel
Webmail
If you would like to access your e-mail from your web browser
you can go to /webmail/ form where you will be able to login
to any of the mail accounts on your domain.
http://recipemania.net/webmail/
Help Desk
If you need any support or assistance in setting up your account
please login to the client area below, where you can submit any
support reqests.
http://www.dizzyhosting.com/customers/client.cgi
Best Regards
Billing
Dear Florent
Thank you for placing an order with Dizzyhosting. The below invoice has been generated
by our billing system.
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
Dizzyhosting: Invoice 25
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
Invoice ID.........: 25
Invoice Generated..: 05/21/2003
For Service(s):
Service ID: 5 Service Name: Basic Plan recipemania.net
------------
Tax: USD 0.00
------------
Invoice Total: USD 71.50
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
Thank you for your co-operation
Billing Dept
Dizzyhosting
None of GoMenS post is true, because a) there were no registrations 2 weeks ago, b) we run CPanel and Activation is Instant (and I've tested it this morning and it DOES work c) the Email and Live Support are active since we provide support for our Clients.
I can understand that something went wrong during my order and that my informations have been lost, I can't understand you :
- don't answer emails without hate (asking for help or for refund aren't threat or hate, right ?).
- don't check the inquiries that are sent to you.
And I wouldn't spent time posting messages on the board if it worked properly... So don't say I'm the problem, I've done my part.
