Be wary of Bidware

easyhostmedia

easyhostmedia

Well-known member
I decided to install the bidware auction on one of my domains, but the main page was just a white blank page, yet all other pages seem to work, check all permissions etc and all were set as instructed.

so i sent this email

From: Main Support
Sent: Tuesday, February 19, 2013 5:14 AM
To: info@bidware.com
Subject: blank page


Your forum link just takes back to home page


i install bidware on http://easyhostmediagroup.co.uk/auction/ and just get a white blank page and all permissions are set as instructed.
Click to expand...

which is pleasant, so what i get back 10 days after my email is

From: Chris
Sent: Thursday, February 28, 2013 4:07 AM
To: 'Main Support' ; info@bidware.com
Subject: RE: blank page

You don't know how to install a PHP script. It's straight forward. We can do it for a fee, or signup for our hosting at www.powhost.com and we'll install for free. And, no we're not scammers, by posting a free product on the web, only complete morons would think that.
Click to expand...

my reply to that was

From: Easyhost Support
Sent: Thursday, February 28, 2013 1:02 AM
To: Chris
Subject: Re: blank page


I am a webhost and have been since 1999 and been installing scripts for just as long, many more complicated than the bidware structure.

just doing a google search on bidware show many complaints about bidware. My intention was to provide pre configured auction websites to clients on our servers as we were looking at bidware to install, but your reply has made our decision to not use bidware, but to add your comments to some of the complaint boards.
Click to expand...


so the reply i get back was more abusive

From: Chris
Sent: Thursday, February 28, 2013 7:19 PM
To: 'Easyhost Support'
Subject: RE: blank page

You must be a complete idiot, not to understand how to install a php script, dickhead. Check http://wetbidz.com/ for a recent customer install of our FREE script.

Please post about me. More advertising for our Free scripts!
Click to expand...

It is strange that if i could not install a PHP script, how did i mange to install my PHP website, WHMCS several installs of dolphin etc and of course PHPProbid auction which is large and more complicated than bidware.

look at their own site bidware.com and use 99% of the links and they all just revert back to homepage.
 
SolidShellSecur said:
Wow that was very interesting.. I've never seen anyone act like that..
Click to expand...

me neither, no wonder so many complaints all over the internet about bidware.

especially when i only emailed him as i had an issue with his software not displaying on my site, but rather than offer help calling me a moron and then thinking this will help him get more people using his software.
 
and to think i was going to offer auction sites build around his auction script, which would mean more exposure for him.

Looks like it is going to be Webid (installed though softaculous) that we offer
 
YIKES! That was crazy, I could not imagine someone sending out a CS email like that (dickhead??!!). We need to keep this thread up for a little while.
 
If any of my staff sent anything like than they would not get a second chance as i would show them the door and lock it behind them as they leave
 
easyhostmedia said:
especially when i only emailed him as i had an issue with his software not displaying on my site, but rather than offer help calling me a moron and then thinking this will help him get more people using his software.
Click to expand...

While they have displayed absolutely disgusting non-sensible behavior (especially knowing their replies could be posted publicly), why does their first reply contain this part: "[a]nd, no we're not scammers". Why would they deny something they were not accused of in your initial email to them?
 
Artashes said:
While they have displayed absolutely disgusting non-sensible behavior (especially knowing their replies could be posted publicly), why does their first reply contain this part: "[a]nd, no we're not scammers". Why would they deny something they were not accused of in your initial email to them?
Click to expand...

No Idea. the statement i placed on the site linked to was added after i got the reply from him and i checked out bidware on google, as i left the bidware script on the site expecting them to look at it and give a solution to what it was displaying a white page.
 
You must log in or register to reply here.

Supporters

Back
Top