Backups SUCK

[Exon]

Ok, so I'm stumpped, got any ideas on this one:

I do remote backups to my PC at home. Now, lately I'm not sure what changed, or why it changed but the backups have been failing. The server is able to connect to my home FTP, it is able to create the cpbackup and the daily folders, but it is unable to store the accounts. I've tried googling this, but have come up short....

Net::FTP=GLOB(0x8d7df2c)<<< 220 BulletProof FTP Server ready ...
Net::FTP=GLOB(0x8d7df2c)>>> user exonnet
Net::FTP=GLOB(0x8d7df2c)<<< 331 Password required for exonnet.
Net::FTP=GLOB(0x8d7df2c)>>> PASS ....
Net::FTP=GLOB(0x8d7df2c)<<< 230 User exonnet logged in.
Net::FTP=GLOB(0x8d7df2c)>>> TYPE I
Net::FTP=GLOB(0x8d7df2c)<<< 200 Type set to I.
Net::FTP=GLOB(0x8d7df2c)>>> MKD cpbackup
Net::FTP=GLOB(0x8d7df2c)<<< 257 '/cpbackup': directory created.
Net::FTP=GLOB(0x8d7df2c)>>> MKD cpbackup/daily
Net::FTP=GLOB(0x8d7df2c)<<< 257 '/cpbackup/daily': directory created.
Net::FTP=GLOB(0x8d7df2c)>>> CWD cpbackup/daily
Net::FTP=GLOB(0x8d7df2c)<<< 250 CWD command successful. "/cpbackup/daily" is current directory.
Net::FTP=GLOB(0x8d7df2c)>>> ALLO 1831109
Net::FTP=GLOB(0x8d7df2c)<<< 200 ALLO Ok : 19890380800 bytes available.
Net::FTP=GLOB(0x8d7df2c)>>> PASV
Net::FTP=GLOB(0x8d7df2c)<<< 227 Entering Passive Mode (192,168,1,102,37,7)
Net::FTP=GLOB(0x8d7df2c)>>> STOR USER.tar.gz
Net::FTP=GLOB(0x8d7df2c): Timeout at /scripts/cpbackup line 413
Net::FTP=GLOB(0x8d7df2c)>>> QUIT
Net::FTP=GLOB(0x8d7df2c)<<< 221 Bye bye ...

So when I edit /scripts/cpbackup - line 413 is:

$ftp->put($targetfile,$remotefile);

and that's of no help whatsoever to me.

From what I can understand, it connects, it is able to create the directories for the backups, but it times out when it tries to transfer the files. I did also notice that when it makes the folders for the backups, the folders become read only, and even after changing them from read only, the next time I run the backups it modifies the folders to read only....

I don't know if I'm Googling the wrong thing, and I don't know what else to try aside from updating cPanel and I'm afraid to do that without a backup....

 

[niyogi]

Could it be an active mode/passive mode issue with FTP? I dunno - but a thought!

Roj

 

[Exon]

Passive mode is enabled. That's just it, I haven't changed any settings on the server for backups, nor on my PC. NOTHING, the only thing I can think of is that something happened with our latest update....

But good thought, all help is appreciated.

 

[Senad]

If it stopped happening due to the last update then that is probably the error at hand try contacting cpanel as if it is another bug they will most likely try to fix it for you.

 

[othellotech]

what happens if you try to ftp from the server to your local machine outside of using the script ?

it look suspiciously like your ISP is blocking the ftp

 

[Exon]

It works just fine, same as if I FTP from the office. I can even upload files from the server manually, or from my office computer just fine. I can also receive files just fine from my home PC through the FTP while on the server or at the office.