avidInteractive Announces A New Era In Server Monitoring

ANMMark

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March 29, 2007 -- Pittsburgh-

avidInteractive Software, the developers of the popular helpdesk software, IntelloDesk, have announces the release of the ServeraSuite Server Monitoring System.

In the age of using 3rd party services or server-side software, the new ServeraSuite takes server monitoring to a new level, and a new era.

ServeraSuite is a tool that allows you to put remote server monitoring into the hands of the people who know your server, and your customers more than anyone else...you.

The new tool allows you to monitor your servers remotely from your desktop or workstation PC machine. It provides popup notifications from your task tray, can send email notifications to a customized address book for each server, keeps archivable event logs, monitors server loads for each server, allows you to add unlimited server groups, and even custom port/service monitors.

"One of the more powerful features of ServeraSuite however, is the ability to reboot and restart services and servers directly from the ServeraSuite console." says avidInteractive's President and Lead Developer, Mark Klink.

For those worried about server monitoring, when the application is not running on the desktop, ServeraSuite's optional service, Servera StatSync, eases this concern by monitoring StatSync enabled server groups 24/7 365 days a year. Servera StatSync also allows you to link your customers directly to your uptime statistics from your website.

Klink stated, "We wanted to give hosting companies a more reliable method of monitoring their servers without relying on 3rd party services, which are only reliable when the provider's own server is responsive, or server-side scripts on the same or external servers, which are largely unreliable if ran from the server you're monitoring and can be quite expensive to run from an external server." He also said, "Your techs need to know immediately, when your server or a service on it is non-responsive, without waiting for notification from someone else. This allows them to react immediately and appropriately."

For more information about ServeraSuite, visit: http://www.avidinteractive.com/products/servera/
 
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