Uptime Institute has introduced an updated Management & Operations (M&O) Stamp of Approval to strengthen data center management. This improved M&O program uses new assessment tools and a broader operational scope to support data centers in addressing today’s critical challenges—from AI advancements to cybersecurity risks and staff shortages.
The revised program offers a structured framework that reduces operational risks and increases efficiency. Each participant receives a detailed assessment with recommendations to help reduce downtime and improve productivity.
Unlike previous standards, the updated M&O Stamp of Approval now includes metrics for continuous improvement, positioning organizations for resilience in an increasingly digital world.
A significant part of the program centers on workforce management. Uptime Institute’s Competency & Confidence Assessment Modeling (CCAM) tool evaluates staff skills across hiring, training, and ongoing development. This tool aims to close skill gaps, which contribute to more than 66% of data center outages.
“Effective data center management is more crucial than ever,” says Christopher Brown, CTO of Uptime Institute. He highlights that the M&O program’s approach identifies technical and human vulnerabilities, ensuring operational stability. By integrating workforce skills with structured infrastructure management, the program supports data centers in maintaining seamless digital services.
The upgraded M&O Stamp of Approval also aligns with a people-focused industry trend. While strong infrastructure remains vital, the program underscores that skilled personnel are essential to operational success. Uptime Institute’s program positions organizations to meet modern demands with advanced technology and reliable, expert-driven oversight.
In today’s high-stakes digital environment, Uptime Institute’s enhanced M&O approval reinforces a move toward resilient, people-centered infrastructure management.
