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Microsoft 365 licensing glitch sparks user frustrations

Microsoft has acknowledged a persistent licensing issue causing alarming deactivation warnings in Microsoft 365. Triggered by admin-level changes like license switches or toggling service plans, the problem has flooded help desks. While quick fixes involve reactivating via the app or restarting, Microsoft’s engineering team is still investigating the root cause. Admins brace for more challenges as new Outlook changes roll out in 2024.

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