Industry veterans with decades of experience stand behind JetHost, even though it’s a fresh face in the hosting world. The company’s first major move—acquiring WebHostFace—signals more than just a typical market debut in the U.S. It’s a thoughtful step that blends long-standing industry experience with a customer base that already appreciates support with a personal touch. This isn’t just about expansion; it’s about building on trust that’s already been earned.
Though based in Bulgaria, JetHost isn’t here to play catch-up. Its founders, Metodi Drenovski and Lyubomir Rusanov, have spent more than 20 years in the hosting industry and are using that experience to do something many new entrants avoid: start by listening. Instead of chasing growth for growth’s sake, JetHost chose to acquire WebHostFace for its reputation and relationships—something not easily replicated in a saturated market.
JetHost designed the shift for WebHostFace customers to feel more like a quiet upgrade than a disruption. Familiar support teams remain intact, but behind the scenes, the infrastructure is being rebuilt for speed, stability, and scale. Drenovski emphasized that JetHost’s priority is smooth integration without shaking customer trust. Rusanov added that human support—not automation—is the core of their strategy, especially in a space where “chatbots and ticket queues” too often take center stage.
That’s what makes this acquisition stand out. It’s not just about systems or market share. It’s about the kind of hosting experience that remembers there’s a person on the other end of the screen. In a time when many providers default to scripts and bots, JetHost is doubling down on live, local, and personal support.
This isn’t some incremental rollout—it’s a calculated, aggressive play with international scale in mind. While they’re locking down market share in the U.S., they’re already setting the stage for worldwide deployment. The underlying point? You can get next-gen hosting infrastructure without sacrificing genuine customer support. That’s the whole pitch, and they’re not shy about it.
