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Alibaba Cloud tackles memory mayhem with smarter VM management

In a quiet but significant shift in cloud architecture, Alibaba Cloud has rolled out Eigen+, a revamped cluster manager that rethinks how memory oversubscription works across its data centers. The aim? Fewer crashes, better performance, and more efficient use of existing infrastructure—all in response to the hidden chaos that memory oversubscription can unleash.

The company unveiled the system at the SIGMOD/PODS database research conference, presenting data that highlights a longstanding problem in hyperscale environments. Oversubscribing memory allows cloud providers to assign more virtual RAM than what physically exists, gambling that not all VMs will use their full allocation at once. But when they do? Out of Memory (OOM) errors spike, applications fail, and service-level promises break.

Alibaba’s new approach begins with a familiar rule: 80 percent of problems stem from 20 percent of causes. In this case, they found that just 5 percent of database instances with unpredictable memory swings account for 90 percent of memory-related errors. That insight led to Eigen+, a manager that profiles these volatile workloads and restricts their ability to use oversubscribed memory. If trouble arises, it can even trigger live migrations to safer hosts before issues erupt.

The company’s internal tests showed promising results. Applying Eigen+ to MySQL workloads led to a full elimination of OOM errors and a 36 percent improvement in memory efficiency. That means more databases can run on fewer resources—without risking the kinds of unpredictable outages that have become a thorn in hyperscaler reliability.

Alibaba also made an assertive claim: that its competitors, including AWS and Google Cloud, lack similar memory classification models and rely instead on older approaches like Kubernetes or Borg. Whether that’s entirely fair remains to be seen, but the ACM found the work rigorous enough to showcase on a global stage.

As more AI and data-driven workloads push cloud systems to the edge, it’s becoming clearer that optimization isn’t just about faster chips—it’s about smarter management of what’s already there.

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