People using Outlook.com on iPhones or iPads are still experiencing issues accessing their emails via Apple Mail. This problem has been ongoing since March 3, and Microsoft is still working to resolve it. As a result, many users are unable to log into their email accounts, leading to increasing frustration.

Despite multiple updates, Microsoft has yet to fully identify the root cause of the glitch. The company’s service health dashboard still flags Outlook.com as disrupted, while all other Microsoft services remain operational. Engineers believe a problematic code change may have triggered the issue, but they have not provided an official confirmation.

Microsoft suggests a quick fix for the email issue: users should re-enter their login details in Apple Mail settings. Unfortunately, some people report that this hasn’t solved the problem, and they still can’t access their emails. Microsoft claims their data shows the fix has helped some users, but the problem isn’t entirely resolved.

Many customers are upset and are turning to social media to voice their issues, asking for a permanent fix. They believe Microsoft should have acted faster to resolve this widespread problem.

Microsoft has committed to providing more information on March 13. Until that date, affected users have no choice but to wait and hope for a solution that will give them full access to their email accounts once again.