easyhostmedia
Well-known member
It seems WHMCS dont take customer care seriously as if anyone noticed their Mobile Addition addon is no longer available.
The reason is
but unless you contact them to find out why its not available then you wont know this, so they have not bothered to contact any member that had paid for the Mobile Edition of this.
so now it seems that if you dont have a iPhone, Android or Windows Phone then WHMCS don't want you to keep in touch with your clients while on the move.
this is the reply i got
so whats the point of me having one of the other mobile apps when they wont work on my Blackberry
The reason is
We have now discontinued the development of the Mobile Edition in order to focus on the native apps such as Android, iPhone and Windows.
but unless you contact them to find out why its not available then you wont know this, so they have not bothered to contact any member that had paid for the Mobile Edition of this.
so now it seems that if you dont have a iPhone, Android or Windows Phone then WHMCS don't want you to keep in touch with your clients while on the move.
this is the reply i got
Thank you for contacting WHMCS!
We have now discontinued the development of the Mobile Edition in order to focus on the native apps such as Android, iPhone and Windows.
As you have purchased the addon back in 2013 we can change this to an app of your choice for free. Please let us know which addon you would like to use on your mobile device. Please be aware at this time the Windows app is still in development and is not available.
If you do not wish to have an alternative addon, please let me know if you would prefer the amount paid for the Mobile App as credit on your account here with us, this will be used automatically on any future generated invoices, or a refund to a PayPal account of your choice. If you choose to have a refund back to a PayPal account please provide the email address for this.
Regards,
Kim
Customer Service
so whats the point of me having one of the other mobile apps when they wont work on my Blackberry