• As we continue moving the community to new software, you may experience bugs, see things out of place or missing. While the forum is ready for posting, it may take at least a few days before things are ironed out and look properly updated. If you experience any issue(s), please let us know.

Running a web hosting business


HD Moderator
Staff member
If you’re a provider, stuff like performance management, wealth management and business growth needs to be addressed. Paraphrased, Kay Erb (https://www.linkedin.com/in/kayerb/) says this equates to opportunities to run your business more effectively, efficiently and profitably.

In the web hosting industry, networks need to monitored, tweaked and upgraded as necessary to keep up with the competition. It wasn’t that long ago that 10Mbps uplink ports were common. Now 100Mbps ports are rapidly being replaced with 1Gbps (and 10Gbps) ports and prospects are noticing.

Resource usage has to be addressed, routing has to be optimized and technicians need to keep up with new technologies. Throw in marketing, advertising, search engine optimization, branding, HR, accounting and all the other stuff that needs to be addressed to remain successful, and you see where I’m going. Web hosting is real business, and it’s not for the faint of heart.

Looking for YOUR tips for running a successful web hosting business.


New member
- Don't base your business plan solely on trying to offer the cheapest, unless you know you can do it and pay the bills, yourself, and employees.

- Know the difference between overselling and overloading. One is smart business one is not.

- Monitor everything and know what it all means. Set alerts that alert you before the kaka hits the fan.... not after.

- Know your stack like the back of your hand!

- Know that way more fail than succeed, it is a tough industry but if you can carve out a spot your golden.

- rm -rf ~ is bad.
Last edited:


New member
Woops edit time is up, a few more..

- Start small as possible and be prepared to pay the bills out of pocket for at least 6-8 months. I have seen many companies start thinking go big and fold after 3-4 months as they only had a handful of customers when they needed 100s to cover costs.

- Are you the master of disaster? You had better master it. I have seen companies who on paper had awesome disaster recovery. But when the time came and the pressure hit they were like deer in the headlights, deer in headlights usually make the wrong decisions.
Make a plan and practice it every 3-4 months with as much realism as you can.


HD Community Advisor
Staff member
Top 3 things I advise in any business;
  • Monitor your competition, don't follow them
  • You are better than your competition - show the world why
  • Set attainable goals
  • Not everything is an emergency. Learn to set priorities
  • Know your strengths, delegate (or hire) when necessary
Here is my suggestion to run a successful Web hosting business
  • Learn more feature about hosting software/script like CPanel / WHMCS
  • If you’re going to start small scale then choose the right VPS / Reseller hosting company
  • Reviews are an important factor to run any business
  • Always concentrate on the support system, Support should be very quick
  • Offer different and secure payment gateway