Oh come on , didn't you know we're all supposed to be mind readers? DUH! I got my degree in reading minds , some 15 years ago now.I am not an expert on HostBill, but it might help explaining what the issue is.
SUPER-BILL is our PHP development. Two full time programmers are working to bring you SUPER-BILL. A new modern billing platform for hosting companies. This development is based on a fork of WHSuite. It is an automated billing and provisioning system offering you a wide choice of plugins and modules. SUPER-BILL will be offering you everything you need from a CMS to create your pages in, to a full billing, provisioning and newsletter system it will be an out of the box solution easy to customize and maintain. SUPER-BILL also offers great designed order pages and price plans that can easily be displayed on your CMS site. An additional WordPress Plugin easily integrates SUPER-BILL with any wordpress theme.
We've many talented people here at HD so someone could help you with the Hostbill issue.
We do have working support and we're always here to help. You can open the ticket at https://clients.hostbillapp.com/index.php?/tickets/new/
Optionally, if you're not a HostBill user yet you can also use the contact form on our website at https://hostbillapp.com/contactus/
hostbill is a good billing software but support is paid per ticket. Even on the recently version, when Hostbill promised lifetime free upgrade also no longer available. need to paid for upgrade