Changing Providers

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webling

Member
I am ready to change my upstream provider. I'm not here to bash them so it doesn't matter who they are.

I've been with my current provider more years than I remember. But they are a reseller and do not keep their own servers. At one point several years ago before I decided to use VPS my sites were down literally for days while the servers from the data center were literally loaded onto trucks and moved physically across the country. Talk about a bad choice. I stuck it out because they promised it would get better. Then they found another provider to sell through who had better plans, so then they are coercing their clients to move with them, they made changes on our accounts and took things away we had all along. They lost some customers but I stuck with them.

Recently they moved again, and now I can't get the same service and addons for my server I could before they moved. So I'm done.

I contacted a provider I have used before about their servers and they were very good I recall. They own their servers that they run in data centers and they are a sizeable company with better prices than my current provider. But the prices are not too low that I have to worry about they closing any time soon. I'm waiting to hear back from them and once I am satisfied I will order another VPS to move domains to.

I think it will be quite a job moving a whole server with client sites and I hope I do it all correctly. I am hoping that by the end of this month to have everything cleaned off my current servers and moved to a new one. I'm going to order a larger one than I have had also. This new provider also offers 8 IP's with their smallest VPS. With the provider I have now trying to get IP's was like yanking teeth. It's been a struggle with them for a long time and even though I am very patient, sometimes it's simply time to move on.

I remember when I hosted a VPS with them in the past their security was superior to other VPS solutions I've used, so I was very impressed because of that and other things they do.

They are also a domain registrar now too and even though I resell domain names already, my wholesale cost is higher than what this new provider charges, I can save a substantial amount by buying domains from them instead.

So this seems like a no brainer.
 
New Server ordered

Since I use cPanel I see that I can transfer sites in WHM once the new server I ordered becomes available. I just have to configure domains and DNS.
 
I know you said you don't want to bash your current provider, however please do let us know how the transfer goes and also once you are happy with the new provider - let us know who they are so it may help others.

Also does your new provider offer a managed service - will they help you out with the migration?
 
Inventive said:
I know you said you don't want to bash your current provider, however please do let us know how the transfer goes and also once you are happy with the new provider - let us know who they are so it may help others.

Also does your new provider offer a managed service - will they help you out with the migration?
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The new provider is one I have used in the past and they offer a free managed service. As far as the transfer WHM should handle moving all the domains from what I have been reading. This is the beauty of using cPanel.
 
Everything went good setting up the new server. This is better than what I had, far more space for not much more money and I have several IP's. I needed more IP's since even though I offer shared hosting I need my own domains IP based for email and other reasons.

I'm working on getting the server fully configured but WHM and cPanel make it easy. It just takes time. I'm working on DNS mostly right now since I don't recall fully how I set the last server up, but fortunately I can simply log into the old server and take a peek.
 
I noticed that my past provider uses http for WHM and cPanel, the new provider uses https which makes a lot more sense.
 
Sounds like everything is working out well for you. I'm surprised you stuck with your old provider for so long.
 
Who is your new provider if you don't mind us asking? It would probably help others if you give a review on how things have been with them so far.
 
Good luck, sounds like your finding out who suits your needs best. Its always a shame when an old reliable host starts to go bad.
 
WHGBTom said:
Good luck, sounds like your finding out who suits your needs best. Its always a shame when an old reliable host starts to go bad.
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Yes, I was disappointed. In the beginning they were a top competitor, but thangz change quickly out here in digital wunderland! Isn't competition wonderful? It keeps us ALL on our toez!

It's all good because it's sharpening my skills also and I am learning a lot having to move a whole server. But once I took some time to edumacate myself, it izn't too hard when you are using cPanel!
 
SolaDrive said:
Who is your new provider if you don't mind us asking? It would probably help others if you give a review on how things have been with them so far.
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Mahfuz-SS-EHL said:
Best of luck with your new provider. Mind sharing their name ?? Also, post a review when you're done with migration.
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From a different post:

webling said:
I won't reveal my previous provider because I don't want to bash them. I would love to reveal my present provider but have been hesitant to do so because I thought, what IF I decide to offer VPS also? It would serve as a professional conflict to send you to a provider who could take my business away.
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hynds said:
Then your new provider is also your competitor :rolleyes2
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Yes, but that's the beauty of what I do, I can compete with any of them because my company is not top heavy. I know the structure of the large companies and how they operate. They earn less on each account, but they sell a lot because they shell out the clams in advertising. It's all high end. So it doesn't bother me because I have an entirely different business model that is not focused on high end, but rather superiority and quality.

The last customer who called for support laughed when I answered the phone right away and said something like, "I love this company because when I call I actually talk to someone." I told him, yep, and you talk directly to the owner. I outsource everything else, but the sales and support are in my lap and I won't give that to a hireling. Granted, I wish I were better at the sales because I would like my company to grow more. But my support is unparalleled because there are not many hosting companies where the owner does the sales and support. And many of the ones who do don't have much expertise. I've been through tech school so I am not someone who just figured it out on my own. I scored a 4.0 in networking without straining my brain and a 3.5GPA in programing. And I'm still currently taking a home study course for computer repair since even though I have studied pc architecture, I want to learn more and update myself.

My very first customer is still with me years later since starting my company. What I have to figure out is how to get more customers and I am working on that by restructuring my hosting plans and will soon add reseller plans and I am also thinking of setting up more servers so I can offer ircd shell accounts. I love IRC even though due to social networking it died out considerably. I've done things with IRC they said could not be done. And not that other people have not excelled in it - but I just took to it like a fish in water and I would love to find a way to revive it. It's just so dang hard to find a decent java chat that is keeping up with the present technology. I can build the interface and code everything into a website, but people are glued to social networking, specifically facebook because it's very easy and satisfies most people.
 
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Read through the plan you have selected and write down on a piece of paper what they are offering you. Do you understand everything? If not find out what it means because you don’t want to sign up for 1 year and then figure out that there is a difference between addon domains and parked domains.
 
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