Best Reseller Hosting

S4 Hosting

Active member
A company offering 24/7 support DOES NOT mean they have a live support person available, it just means they have a support medium available 24/7. This can be a FAQ/Knowledgebase, video tutorials etc. which can be accessed 24/7.

I don't agree. If I, and I would imagine 99% of people, see something that says 24/7 support then they expect somebody to be contactable to answer support queries at any time of the day.

Of course a knowledge base or documentation is there 24/7 unless a company switches off their website at night, but that is not what '24/7 support' means.

As an aside, I really hate it when someone advertises 24/7 live chat and then you click the button and it says that support is 'not currently online'. It's fine not to have support that is contactable at all hours, but then don't advertise that you do.
 

easyhostmedia

Well-known member
I don't agree. If I, and I would imagine 99% of people, see something that says 24/7 support then they expect somebody to be contactable to answer support queries at any time of the day.

Of course a knowledge base or documentation is there 24/7 unless a company switches off their website at night, but that is not what '24/7 support' means.

As an aside, I really hate it when someone advertises 24/7 live chat and then you click the button and it says that support is 'not currently online'. It's fine not to have support that is contactable at all hours, but then don't advertise that you do.
But in the eyes of law 24/7 support only means you have a support option available 24/7, while 24/7 live support means you have an instant reply to support questions.
yes I hate it when a company say they have 24/7 live support and it is offline, worse though is when you click a live chat link at 10 am and it states live chat available 8am until 8pm and all you get is 'live chat unavailable' and then says visit our facebook page and leave a message for an instant reply and then it takes them 3 + days to reply
 

myresellerhome

New member
How can we identify the right Reseller Hosting?
Hey there,
Before selecting a reseller hosting service, you should ask yourself a few questions regarding your requirements & expectations...
What is the bandwidth?
How much space do I need on my hard drive?
How much space do I need?
Are there backups?
Which control panel is there?
Quality of the customer support?
Also check out for your budget

The first thing you need to think about is whether you need to help your own customers or if your provider will. If you want end-user reseller support, which isn't very common, you might want to look for a provider that does this.
How many separate web hosting accounts can I have at the same time? (cPanel charges for each account that is set up).
But the most important thing to look for in a web hosting company is there after sales service. If they do provide 360° 24/7/365 support and the quality of the support staff.
Thank you...
 

vpsdom

New member
For a larger number of customers, you need a large number of tariffs, since everyone needs different tariffs, different locations are suitable for resale, so first of all prices, then tariffs and location.

I mean, for further cooperation with a reseller, you need different locations and tariffs, tariffs depending on what services you will resell, ready-made tariffs or buying a server and dividing it into vps.
 

easyhostmedia

Well-known member
For a larger number of customers, you need a large number of tariffs, since everyone needs different tariffs, different locations are suitable for resale, so first of all prices, then tariffs and location.
I have no idea what you mean by tariffs as generally when you start web host reselling your Main Plan or VPS will be in 1 DC (location).

1) You take on a VPS or Master Reseller Plan (which will be in 1 location)
2) You set up your plans and prices
3) Advertise and sell

The only way you can offer different locations if you are a reseller is if you have several VPS/Dedicated services in different locations
 

vpsdom

New member
Hello, I mean different locations for a change, that is, 1 server is in Germany, another in Poland, customers are interested in choosing a location)
I have no idea what you mean by tariffs as generally when you start web host reselling your Main Plan or VPS will be in 1 DC (location).

1) You take on a VPS or Master Reseller Plan (which will be in 1 location)
2) You set up your plans and prices
3) Advertise and sell

The only way you can offer different locations if you are a reseller is if you have several VPS/Dedicated services in different locations
 

AlienVPS

New member
I've used HostGator before and they are pretty reliable. You want to look at the space, bandwidth and cPanel accounts and average it out. I would shoot for a provider who offers around 100 cpanel accounts. Most resellers won't reach this limit.
 

easyhostmedia

Well-known member
I would shoot for a provider who offers around 100 cpanel accounts.
If you want that then you need VPS/dedicated and then pay for the cPanel after contacting them for a special price as their Premier licence for $53.99 per month only covers upto 100 cpanel accounts
 
Top