Another Option Besides EdgePanel?

[Francisco]

Hi!

I just want to ask if you know any HelpDesk that's like EdgePanel

Thanks

 

[GordyMac]

I've never heard of it.. alot of people seem to use PerlDesk, never tried it, might be good.. worth a try anyway.

 

[Francisco]

I've never heard of it.. alot of people seem to use PerlDesk, never tried it, might be good.. worth a try anyway.

Ahh thanks

Maybe someone has heard of Edge... and knows another Help Desk with the Same Features ... Please tell

 

[Vovex Technology]

Matrix I saw you post a topic "Modern Bill vs. WHMAuto pilot" in the Running a web business forum. Both of these CPANEL/WHM billing automation programs have a ticket system built into it. So if you lease it for $20 a month or buy for $150 you are all set.

It has server management, account management, discounts/coupons, hosting/reseller/deciated options, invoices, support ticket system, addon section and much more. Check it out.

 

[Francisco]

Matrix I saw you post a topic "Modern Bill vs. WHMAuto pilot" in the Running a web business forum. Both of these CPANEL/WHM billing automation programs have a ticket system built into it. So if you lease it for $20 a month or buy for $150 you are all set.

It has server management, account management, discounts/coupons, hosting/reseller/deciated options, invoices, support ticket system, addon section and much more. Check it out.

Ahh

One question... What System would you preffer to Use? (WHM or MB ?)

Thanks :tux:

 

[BlackStorm]

Not sure if you saw but Jonathan answered here

Im thinking of trying out EdgePanel today just to let you know, have been using PerlDesk for over a year though and its been great, just want to see what EP is like for a bit

 

[Francisco]

Not sure if you saw but Jonathan answered here

Im thinking of trying out EdgePanel today just to let you know, have been using PerlDesk for over a year though and its been great, just want to see what EP is like for a bit

Ahh thanks !

 

[BlackStorm]

No problem

Incase anyone doesnt know about EdgePanel here is some information:

EdgePanel v2 is Renax Solutions very own support desk geared towards web hosting companies. This program has all the features a normal support desk would, plus many more features such as port checking and server control that benefit hosting companies!

Programmed in PHP with a SQL backend, EdgePanel v2 is a blistering fast application that gives you many options to choose from. The support desk allows you to store "canned replies", merge tickets, mass reply, open, close, e-mail clients, and much more! Keep track of your server hardware, allow clients to request IP's, view the live status of each server, and much more!

EdgePanel v2 is a FREE product, however, limited support will be provided for this product as we concentrate on the development of SupportRNX.

Click here to view information on the script, a demo and a download link
John

 

[Francisco]

No problem

Incase anyone doesnt know about EdgePanel here is some information:



Click here to view information on the script, a demo and a download link
John

Thanks

 

[BVSDaryl]

I think there is something called ExoDesk or EkoDesk which is similar to EdgePanel.