{"id":8857,"date":"2026-01-30T18:30:05","date_gmt":"2026-01-30T22:30:05","guid":{"rendered":"https:\/\/hostingdiscussion.com\/news\/?p=8857"},"modified":"2026-01-30T16:51:33","modified_gmt":"2026-01-30T20:51:33","slug":"nationwide-taps-aws-to-strengthen-scam-defenses-customer-engagement","status":"publish","type":"post","link":"https:\/\/hostingdiscussion.com\/news\/nationwide-taps-aws-to-strengthen-scam-defenses-customer-engagement\/","title":{"rendered":"Nationwide taps AWS to strengthen scam defenses, customer engagement"},"content":{"rendered":"

Nationwide Building Society<\/a> has expanded its use of Amazon Web Services<\/a> to modernize customer engagement and strengthen fraud prevention across its operations. The agreement supports faster delivery of personalized services for more than 17 million members, including AI-backed contact center tools. Nationwide\u2019s Call Checker service, built on AWS technology, directly targets impersonation scams, which accounted for a significant share of reported fraud cases in recent years.<\/p>\n","protected":false},"excerpt":{"rendered":"

Nationwide Building Society has expanded its use of Amazon Web Services to modernize customer engagement and strengthen fraud prevention across its operations. The agreement supports faster delivery of personalized services for more than 17 million members, including AI-backed contact center tools. Nationwide\u2019s Call Checker service, built on AWS technology, directly targets impersonation scams, which accounted […]<\/p>\n","protected":false},"author":20624,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1],"tags":[5616,1790,5615,5617],"class_list":["post-8857","post","type-post","status-publish","format-standard","hentry","category-uncategorized","tag-ai-in-banking","tag-aws","tag-cloud-contact-center","tag-nationwide-building-society"],"acf":[],"yoast_head":"\nNationwide taps AWS to strengthen scam defenses, customer engagement - Web Hosting News<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/hostingdiscussion.com\/news\/nationwide-taps-aws-to-strengthen-scam-defenses-customer-engagement\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Nationwide taps AWS to strengthen scam defenses, customer engagement - Web Hosting News\" \/>\n<meta property=\"og:description\" content=\"Nationwide Building Society has expanded its use of Amazon Web Services to modernize customer engagement and strengthen fraud prevention across its operations. The agreement supports faster delivery of personalized services for more than 17 million members, including AI-backed contact center tools. Nationwide\u2019s Call Checker service, built on AWS technology, directly targets impersonation scams, which accounted […]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/hostingdiscussion.com\/news\/nationwide-taps-aws-to-strengthen-scam-defenses-customer-engagement\/\" \/>\n<meta property=\"og:site_name\" content=\"Web Hosting News\" \/>\n<meta property=\"article:published_time\" content=\"2026-01-30T22:30:05+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-01-30T20:51:33+00:00\" \/>\n<meta name=\"author\" content=\"Justine Juyad\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Justine Juyad\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/hostingdiscussion.com\/news\/nationwide-taps-aws-to-strengthen-scam-defenses-customer-engagement\/\",\"url\":\"https:\/\/hostingdiscussion.com\/news\/nationwide-taps-aws-to-strengthen-scam-defenses-customer-engagement\/\",\"name\":\"Nationwide taps AWS to strengthen scam defenses, customer engagement - Web Hosting News\",\"isPartOf\":{\"@id\":\"https:\/\/hostingdiscussion.com\/news\/#website\"},\"datePublished\":\"2026-01-30T22:30:05+00:00\",\"dateModified\":\"2026-01-30T20:51:33+00:00\",\"author\":{\"@id\":\"https:\/\/hostingdiscussion.com\/news\/#\/schema\/person\/3a1732732b90f8c57c2a0ec68d3c49e3\"},\"breadcrumb\":{\"@id\":\"https:\/\/hostingdiscussion.com\/news\/nationwide-taps-aws-to-strengthen-scam-defenses-customer-engagement\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/hostingdiscussion.com\/news\/nationwide-taps-aws-to-strengthen-scam-defenses-customer-engagement\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/hostingdiscussion.com\/news\/nationwide-taps-aws-to-strengthen-scam-defenses-customer-engagement\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/hostingdiscussion.com\/news\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Nationwide taps AWS to strengthen scam defenses, customer engagement\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/hostingdiscussion.com\/news\/#website\",\"url\":\"https:\/\/hostingdiscussion.com\/news\/\",\"name\":\"Web Hosting News\",\"description\":\"Cloud and web hosting industry daily news\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/hostingdiscussion.com\/news\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/hostingdiscussion.com\/news\/#\/schema\/person\/3a1732732b90f8c57c2a0ec68d3c49e3\",\"name\":\"Justine Juyad\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/hostingdiscussion.com\/news\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/96df33d01870f85226adf8492251fbefe00bc349b10bb7679b094f3fa086999c?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/96df33d01870f85226adf8492251fbefe00bc349b10bb7679b094f3fa086999c?s=96&d=mm&r=g\",\"caption\":\"Justine Juyad\"},\"description\":\"HostingDiscussion.com senior reporter\",\"sameAs\":[\"https:\/\/hostingdiscussion.com\/news\/\"],\"url\":\"https:\/\/hostingdiscussion.com\/news\/author\/justine-juyad\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Nationwide taps AWS to strengthen scam defenses, customer engagement - Web Hosting News","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/hostingdiscussion.com\/news\/nationwide-taps-aws-to-strengthen-scam-defenses-customer-engagement\/","og_locale":"en_US","og_type":"article","og_title":"Nationwide taps AWS to strengthen scam defenses, customer engagement - Web Hosting News","og_description":"Nationwide Building Society has expanded its use of Amazon Web Services to modernize customer engagement and strengthen fraud prevention across its operations. 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